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Frequently Asked Questions

 
 
Q. If I purchased the "Web Presence" package can I move up to a "The Step Up"  package?

A. Yes, you can move up to any package at any time. We will move your main page to the new site and build any additional pages you may want.


Q. If we purchase one of the Web Site packages, what is the cost for the one year hosting fee?
A. With any of our Web Site packages we will include one year hosting fees.


Q. What will it cost me for hosting fees for the next year?
A. For the "Web Presence" package only $125, "The Step Up" package is $280. That it.  No hidden other hidden fees.


Q. If I want additional artwork, what is your hourly fees?
A. Additional artwork will be billed at $25 per hour at 15 minutes intervals.


Q. Do I get to approve my site before you place it on the Web?
A. We will not post any page without your approval. We will give you access to a section on our site, restricted from the public, where your site will be places for your approval. After we make any changes you request we will move those pages to your site.


Q. Do we have to come to your office to get a Web Site?
A. No, in fact some of our clients never met us face to face. Using E-mail, FAX, phone and US Mail is all we need to build you a quality site.

Q. Do we have to sign a multi year contract?
A. No, we will host your site on a year by year basis.


Q. I presently have a my own URL. Can I still have you build and host my site?
A. Yes, we can build and host your Web Site using your existing URL. Your price will be reduced.
 


Q. We presently have a Web Site but are not happy with the company that is doing the maintenance (changes) on the site.
A. We can take over the maintenance of your site. If you like we can use your hosting company or we can host the site for you. (see Help)

 

Q. How can you get your prices so low?  A friend of mine paid thousands to set-up their online store.
A. We, like some of our clients are a small company with a small staff and low overhead.  With the lower overhead we pass the savings to our clients. 

 

Q. I would like to build my own site.  Can you just host my site?
A. Yes, we have two hosting packages to choose from depending on you size of your site and if you are going to have a on line store.  (see site Hosting)

 

Q. If you host my site do I have to sign a long term contract?
A. No, you only pay for the present year. 

 

Q. Can I pay my hosting fee monthly?
A. Sorry no.  By paying your hosting fees yearly we keep our billing cost down and pass our savings to you with lower hosting fees.  If for some reason you decide to discontinue hosting with us, and if there is six months or more left in your year we will return 50% of your hosting fee.

   E-Mail us at Info@webcitynet.com or call us at 219-399-2468